Shipping policy

Thank you for visiting and shopping at www.dropshot.coffee. Following are the terms and conditions that constitute our Shipping Policy.

We process and ship orders several days a week (except on holidays), and the coffee is roasted the day before or at the very latest 14 days before shipment.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipping cost
DPD Courier	3-5 business days	Free for up to 150 RON in Romania Free for up to 40 EUR to selected countries

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

DropShot Coffee Roasters is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

DropShot Coffee Roasters is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Refund Policy provides detailed information about options and procedures for returning your order.